We set up auctions to automatically approve bidders, if you are pending approval, please email us at auctions@JPSsurveyors.co.uk or call us on 0161 767 8001 so we can assist determine why and determine if you can be approved.

Common reasons why your account has not been automatically approved are:

  • You have been publicly blocked by another auctioneer;
  • You have not verified your email address;
  • You have not verified your telephone number;
  • International purchaser – we need to approve you manually;
  • You have not signed up with a card that fully passed AVS;
  • You have not signed up with a card that is enrolled in 3D secure;

We are able to view a summary of your history on the platform (with all auctioneers) and may request a refundable deposit to approve a bidder.  This deposit will be returned if you are unsucessful in your bidding, or used towards payment if successful in your bidding.