A warehouse worker maneuvers a forklift to transport crates for brewing company storage.
Posted on by Katy Edwards

Congratulations, you’ve just won at auction! Now comes the important next step: collecting your items. At JPS Chartered Surveyors, we want this process to be as simple and stress-free as possible. This auction collection guide explains everything you need to know about collection, delivery, and courier options, so you know exactly what to expect once the hammer falls.

Booking Your Collection Slot

All collections are by appointment only, whether from our Manchester warehouse or from an on-site auction.

You’ll find the collection booking link in your auction invoice email.
Make sure your items are paid for before booking – unpaid slots will be cancelled.
Bookings include both your collection data and an estimated time of arrival.

This system helps us keep collections safe, organised, and efficient, especially when handling bulky or industrial equipment.

If you have any queries regarding booking a collection slot, please contact us or call 0161 767 8001, and member of our team will be happy to assist you.

Book a Collection

What to Bring with You

When you arrive to collect, you’ll need a copy of your auction invoice (printed or digital). If someone else is collecting on your behalf, let us know in advance and ensure they also have a copy of your invoice. Couriers can collect too, as long as we’ve received your authorisation.

Where & When to Collect

Warehouse Collections
WORTH House, Unit 32, Stanley Road, Whitefield, Manchester, M54 8QX
Monday – Thursday: 9:30 am – 5:00 pm
Friday: 9:30 am – 4:30 pm

On-Site Auctions
Collection times for on-site sales vary and are listed in the “Important Information” section of each auction. Please check this before bidding, deadlines are strict and late collections may result in forfeited items or extra charges. If you are unsure about the collection deadlines for an auction, please get in touch and our team will assist.

Collection Deadlines & Storage

For items stored in our warehouse, we give buyers 7 days from when the auction closes to collect. For on-site auctions, collection deadlines vary, so always check the auction details carefully.

Storage fees may apply for late collections. If you anticipate delays, or cannot work around our deadlines, please contact us as soon as possible – we’ll always try to help where we can.

Safety at Collection

To keep everything safe and professional:

Only our trained staff operate forklifts and pallet trucks.
We will help with loading where needed.
For certain heavy machinery, we may request proof of liability insurance before release.

Need Help?

Our team is here to make your auction experience smooth from start to finish. Collecting your auction wins doesn’t need to be complicated. With a booked slot, your invoice, and the right arrangements, you’ll be ready to enjoy your new items in no time.

Contact Us